Thank you for shopping with us.
We want you to be satisfied with your purchase. Please read our return and refund policy carefully.
Returns
We accept returns only in the following cases:
The product received is damaged
The product received is wrong or different from what you ordered
To be eligible for a return:
You must contact us within 48 hours of delivery
The product must be unused and in the same condition that you received it
The product must be in the original packaging
Customers must provide clear photos or videos of the damaged or incorrect item when requesting a return.
Non-Returnable Items
We do not accept returns in the following cases:
Change of mind after purchase
Minor package wear or card bends in collectible items
Products that have been opened, used, or damaged by the customer
Refunds
Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund.
If approved:
Refunds will be processed within 5–7 business days
The refund will be credited to your original method of payment
Replacement
If the product is damaged or incorrect, we may offer:
Replacement (if stock is available), or
Full refund
Shipping Costs
Shipping charges are non-refundable unless the item received is damaged or incorrect.
If a return is approved, we will provide instructions for returning the item.
Contact Us
If you have any questions about returns or refunds, please contact us:
Email: [support@jasza.in]
Phone/WhatsApp: [+917902892060]